*We are recognized as one of the Top 5000 on Inc. Magazines Annual List of Americas Fastest-Growing Private Companies and are one of the winners of USPAACC’s Fast 100 Asian American Business Awards.*
Join the leading payment processing services provider to help empower small-to-medium-sized businesses to thrive in the United States! Since 2009, Universal Processing has been committed to providing our international clients with top-notch customer service, support, and competitive pricing. We have drastically expanded our business from New York to California and Texas serving over 12,000 clients across the nation in the past 10 years.
We are an E-Verify employer!
Start date: Immediately
Responsibilities included but are not limited to:
- Prepare, install, and configure software & hardware for deployment
- Onboard and train new users for newly deployed software and hardware
- Perform remote troubleshooting over the phone and through remote control tools
- Identify and analyze issues for software and/or hardware
- Partner with the Operations and Sales departments to provide the best solution for POS inquiries
- Collect feedback from end-users and work with the Development team for future product improvement
- Assist in inventory tracking and management
Qualifications:
- Basic knowledge of computer systems, software, and equipment connectivity
- Strong problem-solving and analytical skills
- Excellent and adaptable communication skills
- Bilingual in Chinese
- Flexible schedule
- Previous POS support related experience is a plus
Benefits:
We sponsor H1B visas to employees who show great potential
We offer medical, vision and dental insurance
We offer 401k retirement plan with company match
We offer uncapped commission, generous bonus and different career paths to suit employees career needs
We provide two-week paid training to get you familiar with the industry and the job
We have a very energetic and fun work environment surrounded by young, entrepreneurial professionals
We have flexible working hours and convenient location
PM19
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