[Customer Service / Remote]
– Anywhere in U.S.
/ Competitive Pay / Health Insurance / 401K / Flexible Time Off
– As a Customer Support Rep you’ll: Receive emails and/or chats from customers to answer questions and resolve technical issues for products; Accurately record customer interactions within the ZenDesk environment; Assist in placing customer orders, processing refunds, and answer accounting-related questions using internal platforms; Identify and report possible product defects that arise during the troubleshooting process; Contribute to the knowledge base by creating and maintaining articlesHiring Fast >>