Store Support Lead

Store Support Lead in Los Angeles, CA at Advance Auto Parts

At Advance Auto Parts we have a passion for YES.

Each day we are motivated by a passion to help our Customers.

We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

When you join our team, you become one of more of over 70,000 knowledgeable and experienced Team Members who are committed to providing outstanding customer service to our customers, communities and each other every day.

With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider.

With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Career Description

Job Description

Job Description

SUMMARY

Assist the Supervisor of Store Set Up in leading and coordinating activities of Internal or Outsourced teams at new, remodel, and relocation projects.

Builds racking and displays automotive merchandise such as accessories, chemicals, batteries, Starters, Alternators, Rotors and other like automotive

products.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.
Assists in unloading and loading of trucks.

Builds Gondolas and Backroom storage shelving according to floor plan.

Places merchandise on fixtures according to plan-o-gram Assist in training store personnel and Outsourced team members proper merchandising techniques.

Places price and descriptive signs on fixtures, and merchandise.

Must install and/or relocate computers.

Is responsible for assisting in maintaining company equipment in a safe manner and instructing others to do the same.

Must document (written) any noncompliance with company policy or procedure by an employee within forty-eight (48) hours of occurrence (contact supervisor or Human Resource if in doubt) Must be capable of leading and directing a group of outsourced team members to successfully set a new store, relocation, or remodel of an existing or acquired Advance Auto Parts, Carquest or WORLDPAC store/branch to company and department standards.

SUPERVISORY RESPONSIBILITIES
Assist in supervising of 2-20 internal or outsourced team members during assignments.

Is responsible for assisting in the overall direction, coordination, and evaluation of the team.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Responsibilities include assisting in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To maintain a positive attitude, set a professional example, and promote proper work ethics for team members and operations personnel at all times to follow.

Verify all plan-o-grams are correct, current and built to plan.

This includes signage, display racks, and specialty display items.

Any errors in plan-o-gram accuracy should be reported to the plan-o-gram department.

Report any unfinished construction issues to the construction department.

Is responsible for team members conduct at stores, motels, etc.

as they travel.

Is responsible for keeping expenses to a minimum following department and company guidelines.

This includes motel, travel, meals, tools, supplies and payroll.

Must be capable in making decisions in absence of the Merchandising Supervisor.

QUALIFICATIONS
– To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers, Outsourced reps or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid driver’s license.

OTHER QUALIFICATIONS
Must be able to travel as store schedule requires.

Travel may require being away from home four (4) to twelve (12) days at a time.

Typical schedule is 8 days but can vary.

Must comply with all company policies and procedures and set a professional example.

Should be well-mannered, neat in appearance, and possess the ability to meet and deal with store personnel and the general public in an unbiased manner.

Must attend all scheduled and or required company meetings.

Follow all security and safety practices at all times
PHYSICAL DEMANDS
– The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

The employee is occasionally required to sit.

The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, and color vision.

WORK ENVIRONMENT
– The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to high, precarious places.

The employee is occasionally exposed to outside weather conditions, extreme cold, and extreme heat.

The noise level in the work environment is usually moderate.

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