**GREAT FOR RETIRED VETERANS OR RETIREES**
Monday-Friday 32-40 hours
Benefits/Perks
Medical, Dental, Vision Benefits for PT* + FT Staff
401k Benefits with generous employer match
Holiday pay
Sick pay
Competitive wage
Flexible work schedule
Significant discount on all merchandise, including designer consignment pieces
*must average at least 20 hours per week
Job Summary
Crossroads Trading Co., a popular buy-sell-trade retailer with stores throughout the country, is looking for full-time and part-time Security Associates! Do you have experience working in Loss Prevention and/or Security? Are you looking for a Security role with stable, day-time hours that allows for a work-life balance? Do you enjoy interacting with the public in a customer service environment while maintaining a harmonious and pleasant shopping atmosphere? If so, this may be the job for you!
Responsibilities
Cultivate a harmonious store environment and strong visual presence at the entrance/exit through courteous greeting and professional interactions with customers and teammates
Maintain a safe and respectful store environment by consistently monitoring the sales floor, circulating the store regularly, and identifying any potential safety issues in a timely manner
Greet customers and maintain a friendly but secure presence that helps prevent internal and external theft
Identify and address theft indicators and/or safety concerns; may respond to emergencies and assist in evacuations
Communicate all safety concerns and suspicious activity to store management and work together to find solution to maintain a harmonious shopping environment at all times
Qualifications
Previous or transferrable experience related to Security, Safety and/or Loss Prevention
Friendly, enjoys interacting with people and comfortable in a customer service based environment
Demonstrates a high level of respect, empathy, and courtesy in all interactions
A calm head when dealing with safety issues, with a focus on de-escalation techniques as needed
Ability to evaluate circumstances and make timely decisions based on the company Safety and Security guidelines
Able to effectively communicate with co-workers, management, and law-enforcement
Good judgment, flexibility, integrity, and collaboration
Background in customer service or retail a plus
DEI (Diversity, Equity & Inclusion) awareness, sensitivity, and training a plus; you will encounter diverse populations in our stores and must remain sensitive and respectful at all times
Must be able to stand / walk sales floor for several hours at a time
Must be comfortable working in a public setting during the COVID-19 pandemic, and must be willing and able to enforce policies as they relate to the COVID-19 safety protocols
Guard Card required
Company Overview
At Crossroads, we want you to show up as your authentic self; this means bringing all of the characteristics that make you you. We celebrate and embrace the differences of all of our employees and want you to feel that you belong, starting from day one. This is not a commitment we take lightly and it means we must regularly work and reflect on our company culture, values, and beliefs in order to identify ways to create a diverse, equitable, and inclusive workplace. If you want to help us continue to lead the sustainable, pre-loved fashion industry as we’ve done for 30 years, we would love to hear from you!