Remote Part Time Healthcare Call Center Representative openings in California area with a major healthcare company! Starting ASAP!! Apply now to Thu Phan with A-Line!
Pay Rate: $18.78 per hour
Training Schedule: 5 weeks – Monday – Friday: 8am – 4pm
After Training: 5 hour shifts – 5 days a week; Monday – Saturday 5am – 11pm (shifts will be given after training and candidates must be flexible as it is a 24/7 call center)
Position is remote but requires that you reside in California
Responsibilities:
- Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Responsible for determining the clients issue, offer possible solutions or providing follow-up as needed.
- Customer service agents may be inbound, outbound or a combination of both.
- Resolve customers service or billing complaints.
- Contact customers to respond to inquiries
- Refer unresolved customer grievances to designated departments for further investigation.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Job Requirements:
Required/Preferred (Education/Experience):
- High school diploma or equivalent.
- 6 months – 1 year of call center customer service experience
- Must reside in California
Apply now to Thu Phan for consideration!
ID: 106633