REMOTE Bilingual Customer Service Rep – California ONLY (Cambodian, Cantonese, Mandarin, Korean) – $19/HR + BONUS

Pay Rate: $19/hour + performance-based incentives

We are looking for remote agents in California, to deliver amazing customer experiences on healthcare insurance products while you also experience an award-winning employment experience and company culture.

Type of Hire: Direct Hire

Bilingual Languages required: Cambodian, Cantonese, Mandarin, Korean

Additional Bilingual Languages needed: Arabic, Armenian, Farsi, Hmong, Laotian, Russian, Vietnamese

Training Length: 2-4 weeks

Schedule:

Candidates need to be flexible to train and work within the hours of operation

o 8am-6pm PST

o Monday through Friday

Location: Work from home

Client Provides Technology: Laptop or chrome book, headset, 5 Foot ethernet cord (shipped directly to their home)

Candidate Provides: Hardwired internet, quiet place to work

Responsibilities

  • Resolving escalated or complex calls from customers.
  • consulting on products with compassion or resolving their issues with a smile,
  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

requirements

  • Bilingual in English and Cambodian or Cantonese or Mandarin or Korean
  • Or Arabic, Armenian, Farsi, Hmong, Laotian, Russian, Vietnamese also needed.
  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Computer experience
  • High speed internet connection (>25mbps)

Benefits

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • And we have a healthy benefits package based on your position that could include PTO,

tuition reimbursement, health and wellness incentives

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