About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.
VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.
Learn more at www.voala.org.
BENEFITS ADVOCACY SERVICES
– DTLA Provides assistance to eligible homeless individuals and those at risk of homelessness (including Veterans) in applying for and obtaining Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) from the Social Security Administration, Cash Assistance Program for Immigrants (CAPI) from the Los Angeles County Department of Public Social Services (DPSS), and Veterans Affairs (VA) benefits from the United States Department of Veterans Affairs (DVA).
Provides targeted SSI advocacy to disabled incarcerated individuals in Los Angeles County Jail Facilities.
JOB SUMMARY AND PURPOSE As a staff member of the treatment team, the Peer Support Specialist performs a wide range of tasks to assist peers in regaining independence within the community and mastery over their own recovery process.
Based on similar experiences, this position offers the Client empathy, support, and advice as challenges are faced along the way.
The Peer Support Specialist adds experience-based competencies and real-world examples that complement the training and expertise of the clinical staff members.
DUTIES AND RESPONSIBILITIES
• Share personal experiences, skills, strengths, supports and resources in your recovery from mental health and/or substance abuse issues, re-integration into society, early intervention and treatment, peer recovery support, and coordination of case management and wraparound supportive services (as program appropriate).
• Accompany participants to appointments and meetings, housing searches, voucher application/issuance sessions, and any other veteran-centered activity.
• In coordination with the Benefit Specialist (Case Manager/Squad Leader (as program appropriate)), assist participants in developing recovery plans with the skills, strengths, supports and resources to aid them in achieving goals and plans; work with case manager or treatment team in needed steps for self-directed recovery (most often within the home of the Client)
• Assist participants with setting up and sustaining self-help (mutual support) groups and with locating and joining existing groups
• Assist Benefit Specialist with helping the participants identify and eliminate barriers and maintain employment/housing/sobriety (based on program) Qualifications REQUIREMENTS:
• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION:
• High school diploma (or GED/High School Equivalence Certificate) EXPERIENCE:
• Personal experience in recovery from mental health and/or substance abuse issues KNOWLEDGE:
• Personal experience in recovery from mental health and/or substance abuse issues; or Personal experience with homelessness; knowledge of the barriers to housing TECHNOLOGY SKILLS:
• Basic Microsoft operating system navigation, outlook, word, excel, power-point, internet browser.
SKILLS AND ABILITIES:
• Ability to coach and mentor clients.
INTERPERSONAL CHARACTERISTICS:
• Client
– focused, Prompt, collaborative/team player, regular attendance, adaptable, communicator, organized, consistent, compassionate, conflict resolution.
PREFERRED QUALIFICATIONS:
• Current California driver’s license and clean driving record VOALA BENEFITS SUMMARY:
• Choice of 3 medical insurance plans
• Choice of 2 dental insurance plans (one plan for employee only; has no premium)
• Vision insurance plan
• Voluntary Supplemental Coverage
• Accidental Injury Coverage
• Hospital Care Coverage
• Critical Illness Coverage
• Pet Insurance
• Paid vacation time
• Paid sick time
• 10 company paid holidays
• Company funded 401a retirement pension plan
• Optional employee contribution to 403b retirement savings plan
• Life and AD&D insurance
• Programs to maintain your health and well-being
• Employee Assistance Plan (EAP) – (No cost to employee and 100% confidential)
• Company funded Short-term Disability Insurance (STDI) Insurance
• Company funded Long-term Disability Insurance (LTD) Volunteers of America is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.