Position InformationJob Title: Loan Support SpecialistDepartment: Mortgage Banking DivisionFLSA Status: Non-ExemptReports to: Mortgage Operations ManagerFull/Part Time Status: Full-TimeWork Location: Los Angeles, CATravel Requirement: 0-10%Education & ExperienceMinimum Education Level: Associate”s DegreeMinimum Years of Experience: 2-3 yearsCombination of Experience and Education can meet the job requirements: YesLanguage RequirementEnglish: Written: Advanced Verbal: FluentComputer/Systems Knowledge RequirementsMicrosoft Outlook: AdvancedMicrosoft Word: IntermediateMicrosoft Excel: IntermediateMicrosoft PowerPoint: BasicEncompass: IntermediateResponsibilities & DutiesEnsure KYC form is completed before loan fundingEnsure the KYC form is complete and accurate based on the documentation providedUpload completed loan packages to GlobalwaveFile and follow up on trailing docs on loan funded or purchasedSend out trailing docs as required to investors for loans not servicedPrepare Welcome and Goodbye letters for loans sold and purchasedSend out required FCRA disclosures on loans that have credit reports pulled but not disclosedComplete the TOS/TOB transfers through MERSMonitor the correspondent loan pipeline to ensure files are within posted turn timesCorrespondent loan upload to EdgemacCorrespondent loan clearing and approvalJob Qualifications/Requirements Preferred: Two years” college education in business related field or equivalent knowledge.
Preferred: Three to five years” experience in residential lending field preferred.
Preferred: Proficiency in State and Federal regulatory requirements in a multi-state residential lending environment.
Preferred: Ability to manage multiple tasks, projects and deadlines simultaneously.
Preferred: Effective verbal and written communication skills.
Preferred: Strong organizational skills with a willingness to adapt to change as needed in a fast-paced environment.
Preferred: Ability to effectively work with department team members and other stakeholders.Physical DemandsLifting/CarryingUnder 10 lbs: Frequent (34%
– 66% of the time)11-20 lbs: Occasional (1%-33% of the time)21-50 lbs: Rarely (Less than 1 hour per week) Pushing/PullingUnder 10 lbs: Frequent (34%
– 66% of the time)11-20 lbs: Rarely (Less than 1 hour per week)Twisting/TurningReach over shoulder: Rarely (Less than 1 hour per week)Reach over head: Rarely (Less than 1 hour per week)Reach outward: Rarely (Less than 1 hour per week)Crawl: Rarely (Less than 1 hour per week)Kneel: Rarely (Less than 1 hour per week)Squat: Rarely (Less than 1 hour per week)Sit: Constant (Over 66% of the time)Walk-Normal Surfaces: Frequent (34%
– 66% of the time)Walk-Uneven Surfaces: Rarely (Less than 1 hour per week)Walk-Slippery Surfaces: Rarely (Less than 1 hour per week)Stand: Occasional (1%-33% of the time)Bend: Occasional (1%-33% of the time)OtherKeyboard/Ten Key: Frequent (34%
– 66% of the time)Fingering (fine dexterity): Rarely (Less than 1 hour per week)Handling (grasping, holding): Rarely (Less than 1 hour per week)Repetitive Motion
– Hands: Rarely (Less than 1 hour per week)Repetitive Motion
– Feet: Rarely (Less than 1 hour per week) nnby Jobblenn