IT Support Analyst


Title
: IT Support Analyst
Location : Los Angeles, CA
Duration : 6 months+
Compensation : $35.00 to $38.00 per hour
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Overview:
TekPartners has some of the most sought after Information Technology positions available.

As a reputable company in the IT staffing industry, you can trust us to place you in the right position.

We currently have an opportunity for a Software Developer.

Qualifications:

 

  • 3+ years of work experience
  • Ability to work autonomously, prioritize, and self-manage time
  • Excellent proficiency in written and verbal communication
  • Resiliency / Flexibility
  • Familiarity with servicing a broad spectrum of development collaboration tools, including Perforce, GitHub, JIRA, Duo, Confluence and Google Apps
  • Knowledge of MDM tools including SCCM, JAMF, and MobileIron
  • Proficiency in MS Office Suite
  • Windows and OSX security fundamentals
  • Foundational understanding of Agile
  • Knowledge and prior use of Ticket-tracking software

 

Responsibilities:

 

  • Conduct inventory, maintenance, and troubleshooting for all hardware and compute infrastructure
  • Ensure compliance for all IT standards and security policies
  • Develop instructional documentation and provide training to Rioters
  • Roving support for for all Workstation, Dev Console and Mobile Phone needs.
  • Identify gaps across hardware and services and then execute initiatives to improve quality of service
  • Mobileiron troubleshooting and backend MDM configuration.
  • Tier-2 mobile support for mobile VPN
  • Experience with managing mobile/cellular devices for a large enterprise.
  • Assist with Fleet Team tasks
  • Enroll phones using Apple configurator.

 

Our benefits package includes:


· Comprehensive Medical Benefits


· Competitive Pay, 401K


· Retirement Plan


· And Much More

About TekPartners:
TekPartners is one of the fastest growing private staffing firms in the United States.

We are a premier provider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation.

As experts in the industry, our team continues to match proven talent to the right job opportunity every day.

TekPartners is an Equal Opportunity Employer.

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