IT Help Desk Support II

IT Help Desk Support II Opportunity – Cannabis

This Jobot Job is hosted by: Tyler Zelaya
Are you a fit? Easy Apply now by clicking the “Apply Now” button and sending us your resume.
Salary: $55,000 – $75,000 per year

A bit about us:

We are a Los Angeles-based cannabis holding company with a fully, vertically integrated asset and license portfolio covering most of California, the largest legal cannabis market in the world. We are the result of the synergetic integration of profitable cannabis assets and veteran professionals who have come together for the opportunity to shape this industry. Our vision is informed by an intimate understanding of cannabis culture, its history and the collective expertise of decades of experience in diverse fields. Our product line is one of the best-selling cannabis brands in the market today. We are rooted in California, but currently have operations in Nevada and Washington and distribution networks to future markets in more than 60 countries. We are rapidly expanding our team and in need of a strong IT Help Desk Support II Admin to add to our team!

Why join us?

  • Competitive Comp Plans
  • Medical, Dental and Vision Benefits
  • Paid Vacation
  • Great Culture with the leading Cannabis Company
  • Flexible Hours
  • Hybrid Remote Flexibility

Job Details

  • BS/BA in Computer Science or related field
  • 2+ years It Help Desk Support experience
  • Configure employee PC, Mac OS, laptops
  • Strong understanding of SOP (Standard Operating Procedures)
  • Diagnose and resolve technical hardware and software issues
  • Repair simple network connectivity issues
  • Desktop, printer, and network troubleshooting
  • New hire setups
  • Knowledge of audio and video equipment/ setup is a plus
  • Understanding of LAN/WAN
  • Understanding of network topologies and layers

Interested in hearing more? Easy Apply now by clicking the “Apply Now” button.

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