Ref ID: 00320-0011710962
Classification: Desktop Support Analyst
Compensation: $75000.00 to $110000.00 yearly
Robert Half Technology might have the Desktop Support Technician role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is full-time in nature and is based in the Los Angeles, California, area.
How you will make an impact
-Be responsible for providing VIP white glove support for company partners
– Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
– Coordinate hardware repairs with the appropriate vendors
– Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
– Be in contact regularly and effectively with ticket submitters
– Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
– Settle computer problems, and offer suggestions on appropriate action/solutions
– Supply computer desktop support in accordance with established policies and procedures
Job Requirements:
– Ability to write reports, business correspondence, user instructions, and procedure manuals
-Windows and Mac
– Microsoft Office 365 experience desired
– 3+ years of desktop support or other related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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