[Customer Service / Remote] – Anywhere in U.S. / Competitive pay – As a Customer Support Specialist you’ll: Provide excellent customer service to dealers and/or consumers who contact Cars.com via phone, email, chat and text, with a focus on first contact resolution; Develop an expertise in Cars.com services and products and the initiative to take an active role in sharing this knowledge with customers; Achieve individual and team service level goals; Track and document all customer inquiries and resolutions in SalesForce.com…Hiring Fast >>