We are looking for an Entry Level Customer Service Representative . We seek a career-oriented individual that can thrive in a collaborative environment and enjoys the challenges of providing exceptional service for our clients.
In this role you will serve as the central point of contact for our customer service organization. This person drives to meet and exceed customers expectations by delivering exceptional customer service and addressing needs.
Job Requirements:
Responsibilities:
- Maintain a positive and professional attitude toward customers at all time
- Communicate with customers through various channels
- Product knowledge so you can answer questions
- Conduct outreach to maintain relationships with our client base and identify services and solutions
- Focus on personal and team growth by setting performance expectations
- Identify opportunities for process improvements and lead initiatives to drive change
Behavioral Attributes:
- Team player
- Results driven
- Ability to work effectively and proactively with minimal supervision
- Strong written and verbal communication skills
Perks:
- Competitive compensation as well as the opportunity to advance within the organization
- Flexible work schedule; we offer part-time and full-time
- Paid training provided
Associated topics: agent, client, csr, customer care representative, customer service representative, intern, phone, representante de servicio al cliente, system support, tsr