Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative.
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in company services that can be critical for offering quick and accurate assistance to customers.
Responsibilities
Answers incoming customer calls regarding service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the client service database during and after each call
Impact the company’s bottom line by problem solving and turning frustrated clients into satisfied customers
Responsible for client management during training, maintaining professional relationship with the student
Qualifications:
Ability to remain professional and courteous with customers at all times
Must be available to work occasional nights, holidays and weekends
Excellent verbal and written communication skills
Job Type: Full-time
Pay: $16.00
– $18.00 per hour
Benefits:
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Schedule:
8 hour shift
Weekends
Ability to Commute/Relocate:
Los Angeles, CA (Preferred)
Education:
High school or equivalent (Required)
Experience:
Customer Service: 2 years (Preferred)
Language:
Spanish (Preferred)
Shift Availability:
Day Shift (Preferred)
Communication method(s) used:
Email
Phone
Chat
In person
This Job Is:
A good job for someone just entering the workforce or returning to the workforce with limited experience and education
A job for which all ages, including older job seekers, are encouraged to apply
Company’s website:
https://www.gsfschools.com/
Benefit Conditions:
Waiting period may apply
Work Remotely:
No
COVID-19 Precaution(s):
Remote interview process
Personal protective equipment provided or required
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place