Customer Service Representative

Company Introduction:
What sets us apart from all the other people who have tuxedos for sale? That is a valid question and one we think we have a few answers for. To start we specialize in tuxedos and other clothing for special events, we are very focused on evening wear and special occasion attire. By being hyper focused we can offer more specialty tuxedos and colors than a standard store. You will not find another company selling tuxedo online that has as many color or style options as we do, from blue tuxedos , to burgundy tuxedos , To red tuxedos to just about any color you could images when looking for a tuxedo online. We also carry just about every possible style from Classic tail and cutaway tuxedos to velvet dinner jackets to everything in between you could want when looking for a tuxedo for sale. Unlike many other retailers who have a tuxedo for sale, we manufacture our own products and accessories as well, which means we have lower prices than many of our competitors, and we know price is important when you are shopping for a tuxedo online, since the lower price you pay for your tuxedo the more money you have left over for accessories like vests , and ties , and tuxedo shirts . We truly believe all these things above, plus our conveniently located warehouses across the US which allow us to ship all products fast and deliver to you quickly make us the best choice for you if you are looking for a tuxedo for sale.Overview:

We are a fashion forward menswear company in Los Angeles. We are looking for a talented individual to fill an open customer service position. We are looking for fast learners with a good head on their shoulders. Here is what we are looking for:

-Self Starters

-High Level of Common Sense

-Good Math Skills

-Friendly Demeanor

-Ability to Assist Customers over the Phone and Email

-Good Computer Skills

-Knowledge of 3rd party accounts (amazon, overstock, E-bay) a Plus!

Please do not reply to this post if you do not live in a close proximity (20-30 miles) of 90025. This is an hourly full time position at our office in West LA. If you meet all of the qualification above please feel free to call or text us directly at We’d love to hear from you. If no one answers PLEASE SEND A DETAILED TEXT WITH INFORMATION ABOUT YOUR EXPERIENCE.

Benefits:

  • Flexible Schedule
  • Friendly Co-Workers
  • Occasional Office Parties
  • Competitive Pay
  • Leadership Opportunities
  • Health Insurance/ 401K m
  • Vision/ Dental

Customer Service Representative Job Description:

We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.

Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.

Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.

A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.

By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.

Responsibilities:

Main Responsibilities of a Customer Service Representative

Serves customers by providing all necessary service and product information.

Resolves service and product problems.

Ensures customer satisfaction and pleasant user experience.

Responsibilities of a Customer Service Representative

Answers service and product questions to attract potential customers.

Recommends other services and products based on the known information.

Records account information to open customer accounts.

Updates account information.

Maintains customer records.

Resolves service and product problems.

Clarifies customers’ complaints.

Determines the cause of the problem.

Provides adequate solutions to problems according to the policy.

Customer Service Representative Job Requirements:

Multitasking

Analyzing information

Resolving conflict

Phone skills

Listening

Documentations skills

Market Knowledge

Problem-solving

Quality focus

Communication skills

Product knowledge

Customer service

by Jobble

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