Customer Service Representative

Customer Service RepresentativeFast-growing technology company seeks a Customer Service Representative for a 2 week project.Job Responsibilities:Serves customers by providing product and service information and resolving product and service problems.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.Contributes to team effort by accomplishing related results as needed.Qualifications:Customer serviceStrong communication skillsQuality focusProblem solvingDocumentation skillsPhone skillsListeningResolving conflictAnalyzing informationMulti-tasking

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