WIRE FRAUD OPERATIONS SPECIALIST CONTRACT LOS ANGELES, CA To prevent losses to its clients due to fraudulent wire activity, the position is responsible for utilizing propriety and industry tools for reviewing and monitoring suspicious transactions to identify potential fraudulent transactions prior to release. This position you will be part of the essential central operations and back-end hub for all the bank’s lines of business. Analyze suspect wires for discrepancies, payee information, destination, authorizations, activity trends and other dispositions of the wire and related alert information. Daily processing, review andor approval of high-volume, high-risk (large dollar) wire fraud system alerts that detect potential fraudulent transactions. Make wise informed decisions within the guidelines of bank policy, department procedures and wire requirements for negotiability. Use available resources and expert judgment to determine legitimacy of wire deemed suspect to reduce unnecessary research andor calls to clients. Provide a high level of customer service to both internal and external clients by providing accurate and concise information. Interact with other business units and account holders to validate information and identify unauthorized transactions. Provide feedback and update supervisor regarding trends observed while working alerts or reviewing reports. Ability to complete assigned duties within daily wire deadlines and efficiently with minimal supervision. Provide daily, weekly, and monthly reporting of department activity to management Writeupdate wire fraud department procedures as needed. MUST-HAVE Minimum 3 years of compliance or banking operations experience required. Minimum 3 years of general office or accounting experience required. LexusNexus Microsoft Suite SKILLS AND KNOWLEDGE Analytical skills that can recognize fraudulent items and items that merit more detailed review Excellent customer service skills and ability to deal with elite clients Proven critical thinking and strong time management skills Ability to multi-task while maintaining a high level of quality and efficiency General knowledge of bank operations and wire processing Ability to plan and prioritize job assignments Ability to communicate effectively orally and in writing Excellent organizational skills and detail oriented Requires good knowledge of wire payment processes and related legalregulatory requirements. High level of qualityquantity of work and customer service, Strong analytical skills, ability to resolve routine to complex problemissues independently and take initiative on new assignments. Thorough knowledge of compliance related functions. Thorough knowledge of applicable regulatory requirements. Good knowledge of Outlook and Microsoft Office applications.