Customer Service Representative

Ref ID: 00300-0011778080

Classification: Customer Service Representative

Compensation: $17.00 to $19.00 hourly

Organization Seeks Customer Service Representative!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This could be the Los Angeles, California Customer Service Representative position you’re looking for, if you’re available for a long-term temporary engagement.

Responsibilities

– Retrieve and oversee the sending of written business communications

– Deliver outstanding, friendly customer service in a timely fashion

– By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

– Manage incoming telephone calls

Job Requirements:
– Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

– Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

– Strong communication and social skills and able to receive criticism well

– Strong customer service and office administrative skills

– Data entry experience

– Administrative Assistance experience required

– Comprehensive knowledge of customer service

– Strong familiarity with Spanish Language

– A consistently positive approach to your work that is rooted in a businesslike professionalism

– 1+ years of past relevant experience

– Proven experience going the extra mile to solve complex customer inquiries via extensive research

– Microsoft Office experience preferred

– Ability to simplify complex problems and build solutions

– Ability to use multiple computer systems, applications, and utilize search tools to find information

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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