Customer Service – North Hollywood

A leading manufacturer of luxury spas and tubs, located in North Hollywood, CA seeks a career-minded person experienced in Customer Service / Inside Sales Support. Temp to Hire opportunity offering competitive pay in a safe working environment. 

Duties and Responsibilities include the following.

  • Answer incoming sales calls via telephone, written inquiries and facsimile quests.
  • Clarify and fulfill customer requests/needs by presenting various selections of products and services & providing pricing & information as requested.
  • Understand and respond to customer delivery needs by interfacing with internal personnel.
  • Monitor customer jobs (orders) & appropriately communicate with customers.
  • Understand and support established sales policies and procedures to provide proper and effective treatment to customers.
  • Emphasize saleable services of products to include quality and ability to meet customer specifications.
  • Review, prepare & process all paperwork for orders to include sales contracts, prints, terms & conditions and any other related documentation.
  • Ensure all documentation is prepared in a complete manner to correctly produce the product.
  •  Resolve customer concerns in an expeditious and tactful manner. Perform other related duties as assigned.

Skills:

  • Oral Communication Skills; Written Communication Skills;  Interpersonal Communication Skills;  Customer Service Diplomacy; Math Aptitude Organizational Skills;  Time Management.

Education/Experience:

  • High School Diploma or Equivalent;

CALL OR TEXT 818-487-6700 for details!
 e-mail resumes to – Maria.Paz@advantageresourcing.com

About Advantage Resourcing

Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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