Customer Service

Let s face it, everyone has bills to pay, and Staffmark can help! As one of the largest national commercial staffing companies in the country, Staffmark has more than 40 years of experience in the staffing industry, and we have the resources to help find the right job for you. Plus, working as a temporary employee is a great way to get your foot in the door at a great company.

At this moment we are currently hiring for a customer service position for a Logistics company in the city of Hawthorne. This will be a second shift (3PM) or a third shift (11PM.)

DUTIES AND RESPONSIBILITIES

1. Coordinate bookings, documentation, and execution of routing for assigned shipments as per customer guidelines and country requirements to numerous destinations

2. Validate shipment condition, piece count, scanning freight baes on applicable procedures

3. Truck sealing, releasing and post departure report

4. Statistical reports

5. Collaborate to resolve customer issues / problems

6. Generate invoice

7. Effectively communicate problems / delays to appropriate parties and pro-actively identify issues

8. Responsible for informing management of progress and requirements of the department

9. Ensure all filing, both physical and electronic, is done regularly and accurately

10. Ensure all correspondence, relevant to a specific job file, is kept in the job file all the time

11. Perform additional duties as assigned

QUALIFICATIONS

Familiar with CFS operation and 3PL Experience

Knowledge of warehouse operations best practices in freight forwarding industry.

This position requires an interview, please send over your resume to …@staffmark.com 310.###.#### EXT 00

Associated topics: answer, call center, client service, customer, customer order, customer service representative, help desk, representative, service call, support specialist

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