CSR – Customer Service Representative

_What We Do_ We are a team of home service experts who go the extra mile to ensure peak performance for your home’s electrical systems.

_The Big Task_ Provide excellent customer service to new and existing customers Ability to convert incoming calls into service appointments _Key Sub Tasks_ Participate in CSR training so that you grow and develop as a professional.

Maintain and update our customer database with complete and accurate information.

Maintain communication with dispatcher, Operations Manager Maintain consistent attendance _Desired Skills and Experience_ Previous experience with Service Titan a Previous experience in construction / service company 2-3 year a In Plumbing, Electrical.

HVAC Windows excel, word, outlook, G suite, I pads, Apple products Job Type: Full-time Pay: $17.00
– $19.00 per hour Benefits: 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Profit sharing Tuition reimbursement Vision insurance Schedule: 10 hour shift 8 hour shift Day shift Evening shift Holidays Monday to Friday On call Overtime Weekend availability Supplemental pay types: Bonus pay Education: High school or equivalent (Required) Experience: Customer Service: 3 years (Required) Work Location: One location

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