Client Services-Temp

Job Description Temporary role with potential to become perm. Veritext is the global leader in legal litigation and deposition solutions. We provide the most skilled court reporters, advanced technology and unmatched service to help our clients achieve successful outcomes. Our national scale enables us to provide consistent and reliable delivery anytime and anywhere. Veritext utilizes advanced technologies to streamline the deposition process and to manage the most complex cases. Proprietary video, mobile and workflow services combine with superior security, including HIPAA and PII compliance, to ensure that you have the best tools and the confidence of working with the market leader. Providing our Clients with exceptional service is the foundation of our business. In this position, you will be responsible for responding to inquiries and providing our staff and clients with state of the art products and services that will meet their needs. If you have good people and organizational skills, this immediate opportunity might be a fit Temporarily remote until Veritext offices reopen. Primary responsibilities include: • Qualified candidates must be advanced users with PCs, Microsoft Office, Internet, and technology • Handling Client Requests • Opening and Tracking in packages • Determining Video Formats needed for client orders • Answering phone calls • Other administrative tasks to be discussed during interview • Have FUN doing what you love to do…service the client Requirements & Skills: • Minimum two years hands-on experience • Experience in court reporting, legal field or insurance business preferred • Must be detail-oriented and accurate, ability to work well under pressure. Strong interpersonal and customer service skills • Problem-solving skills required VERITEXT is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Veritext participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU. Company Description Veritext provides industry-leading Deposition and Litigation services. Our coverage is Nationwide, with services available across the United States. Veritext employees and deposition professionals are at the root of our success, with the drive and skill to go the extra mile, to ensure that our clients receive the most value from our services. Our solutions utilize the latest easy-to-use technologies that streamline the deposition process, enhance delivery flexibility, and reliably handle the most complex cases. Proprietary video, mobile and remote services combined with unmatched security, including HIPAA and PII compliance, ensure that Veritext clients have the best tools available and the confidence of working with the market leader.

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