Client Services Sr. Specialist

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world.

Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve.

We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.

This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position.

There are flexible work from home options available.

A member of our recruitment team will discuss the options with you in more detail.

Join a financial group that’s as committed to your future as you are.

At MUFG, we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do.

Our 14,000 diverse colleagues are connected by a common ambition to create change for the better—from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of global financial services.

Positive impact starts here; see the change you can make as we strive to become the world’s most trusted financial group.

Major Responsibilities:
Provide a high level of quality customer service to all facets of bank assigned customers with commercial banking products such as loans, trade finance, FX, new account, investments & wire transfers.
Perform administrative and control functions such as monitoring overdraft conditions, strong in legal document support and various reconciliation tasks.
Respond to customer inquiries regarding credit and deposit products, contact customers/business promotion in accordance with business unit’s standard procedure and perform quality control roles.

Qualifications:
General commercial banking product knowledge is required.
Works under supervision; typically reports to a supervisor or manager.
Good communications skills.
Ability to work under stress individually and as a team.
Ability to multitask and able to produce quick turnaround output.
Bilingual in Japanese is a plus, but not a must.

The above statements are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business.

We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment.

Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions.

Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made.

Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

The above statements are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business.

We do not discriminate in employment decisions on the basis of any protected category.

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order.

Should you be selected for an interview, your recruiter will provide additional information.

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