Sales Support RepresentativeChinese Laundry is a privately held Los Angeles-based women’s footwear company.
Chinese Laundry has grown from a small shoe manufacturer to a globally recognized fashion footwear distributor.
Over the past three decades, we’ve grown to a family of four brands: Chinese Laundry, CL by Laundry, 42 Gold, and Dirty Laundry.
Each brand offers a unique product to meet the needs of various consumers.We are currently looking for a Sales Support Representative for our corporate office.The Sales Support Representative is an essential member of our sales team partnering with the Sales Executives and assisting with the management of their territories’ business.
This position supports both our sales team as well our major and independent retail partners.Essential Job Duties/Responsibilities: Develop a strong understanding of our product lines and the sales processManage all the steps of the order process from order entry to fulfillment to timely shippingReview customers purchase orders to ensure that the terms and conditions are in agreement by confirming availability, pricing, and termsReview open order reports daily to identify any potential problems and communicating any issues or delays to the appropriate Sales ExecutiveUpdate and amend orders as neededEstablish and build strong professional relationships with wholesale accounts, members of the sales team and the operations team by responding promptly and courteously to any inquiriesWork closely with the Credit and Collections team to resolve any problems with orders on credit holdOther duties as assignedDesired Skills & Experience: 2-3 years of Sales Support in a wholesale fashion industry is requiredExperience in wholesale footwear is a plusAccurate data entry on AS400 and PC driven business programsKnowledge of EDI is a plus!Inside selling and problem solving as needed for order modificationsAdvanced knowledge of Excel and Microsoft office suiteDetail oriented with strong research and follow up skillsProfessional phone demeanorExcellent verbal and written skills for clear and concise communication to customers and internal departments within Chinese LaundryStrong multitasking abilitiesHigh degree of self-motivation and initiativeCollege degree preferred but not requiredCels Enterprises, Inc.
(dba Chinese Laundry) is an equal opportunity employer.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Job Type: Full-timePay: $18.00 $20.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:Sales Support: 2 years (Preferred)Work Location:One locationWork Remotely:No