Description SHIFT: Day JobSCHEDULE: Full-timeBe part of an extraordinary team!We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change.
Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?Care Support Coordinator$1,000 Sign-on BonusBuild the possibilities.
Make an extraordinary impact.The Care Support Coordinator serves as a catalyst for helping Aspire achieve its mission “to develop the nation’s leading network of specialized physician practices that provides the highest quality medical, emotional, and spiritual support to patients and families facing a serious illness”.
Our Care Support Coordinators demonstrate compassion for individual needs, attention to detail, and professional collaboration with other associates; all of which are critical for the successful execution of this role.
How you will make an impact: Working from a list of active patients, make outbound calls to schedule in-home visits and ensure each patient understands how they can benefit from services.
• This includes identifying patients’ issues, anticipating future needs, and building the relationship between the patient and Aspire.
• Optimize routes for field practitioners to serve patients in a way that balances patient and colleague satisfaction.
• Escalate patient needs to the appropriate members of the care team.
• Always demonstrate high quality patient service.
• Complete ongoing training and coaching programs for further skills and knowledge development.
• Work collaboratively with our field-based nurse practitioners and other associates within the Patient Care Center.
• Accurately and concisely document patient feedback and special needs during each call in our computer systems, enabling our market-based clinicians to provide excellent care during each appointment.
• May be requested to support and perform other call types (inbound, enrollment) based on business demand.
Qualifications Minimum Requirements:
• Bachelor’s degree in either a business or health science field or at least 3 years of equivalent experience.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Anthem.
We require all new candidates to become vaccinated against COVID-19.
If you are not vaccinated, your offer will be rescinded unless you provide
– and Anthem approves
– a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate.
Anthem will also follow all relevant federal, state and local laws.
Anthem, Inc.
has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion.
To learn more about our company and apply, please visit us at careers.antheminc.com.
Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance. REQNUMBER: PS72029-California