Call Center Representative

Join our AAA Policy Management Group!

Call Center located at 2601 S. Figueroa St, Los Angeles, CA 9007

  • Earn $19.00 ? $20.52 per hour + Monthly Bonus Incentives (Average of $2,000 annually)!
  • $1,500 sign on BONUS with approved insurance license!
  • Full Time ? 40 hours a week

As a Customer Service Representative for our Policy Management Group you are bringing your expertise to our premier fast-paced call center. Qualified candidates will bring their passion for helping others to our best-in-class organization that is delivering legendary service to our members. In this role, you will be assisting our members with their membership and insurance policies. To prepare you for success, we provide up to 4 months of paid training at our office located in Los Angeles, CA.

You?ll need:

  • 1+ years of customer service experience (call center, sales, and insurance licensing experience are a plus).
  • Confidence in promoting Automobile Club products and services in a goal-oriented environment.
  • A High School Diploma or GED required.
  • Successful completion of pre-employment assessments, background and drug screening.

Diversity, Inclusion, and Belonging is rooted in our core values. The strength of our organization is our employees. Bringing together and supporting different culture, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. We are committed to creating a workplace where all employees, regardless of background, or characteristics, are engaged, feel they belong, and can grow and develop long careers with our organization.

Remarkable benefits:

  • Health coverage for medical, dental, vision
  • 401(K) saving plan with company match AND Pension
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts

The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
?Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.?

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles? Fair Chance Initiative for Hiring Ordinance.

Location: 2601 S Figueroa St, Los Angeles, CA 90007, USA

Job Type: Full-time

Pay: $19.00 – $20.52 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Required)

Experience:

  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

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