Online Warehouse Customer Service

5B’s is a family owned and operated contract decorator working out of Zanesville, Ohio since 1980.

5B’s houses 400 embroidery heads, 10 screen print presses and over 1,000,000 units of on-site apparel.

We’re constant growing and in recent years faster and faster, which means we want YOU to come join our teamJob Summary:5B’s is looking for an ambitious and hard-working individual, with excellent leadership skills.

Speed and accuracy are a must.

Individuals will be required to pay careful attention on the job, follow instructions and double check their work before completing tasks.

We offer a competitive wage and benefits packageEssential Duties and Responsibilities include the following: Other duties may be assigned as directed by management
· Pick merchandise accurately in warehouse and transport to packing areaPack merchandise in appropriate packaging for shipment.
· Receive product and verify contents
· Count and stock merchandise based on inventory control log
· Unload containers of product and restock shelves
· Identify damaged, lost or missing merchandise and notify supervisor immediately Ship merchandise to customersIn Addition the Online Customer Service Rep.

will:Answer Customer phone calls, and e-mails.Identify and correct problems, recommend and implement solutions to customer issues.Coordinate with Department Supervisor to set and follow through with customer service goals.Monitor and maintain quality standards by determining job procedures are being followed.Train ,or assist in training and developing new or veteran employees and provide requested observations for individual performance evaluations.Monitor and maintain all safety procedures and guidelines.Perform any other assigned duties as directed by upline management.Candidate must have excellent communication skills.Multi-tasking is a must.Detail OrientedTo perform this job successfully, and individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Benefits: (full time associates are eligible)
· Medical insurance
· Personal Days
· Paid Vacation
· Holiday pay
· Weekly payReferral BonusEmployee Appreciation Events
· 30% discount in BWEAR Store
· Temperature controlled facility, air conditioningCome fill out an application M-F 9-5 or apply online at 5Bs.com1000 5B’S DRIVE, ZANESVILLE, OH 43701Watch video here: https://www.youtube.com/watch?vtdl1uQ7AUL4Hours:8AM-5PMJob Type: Full-timePay: $12.00 per hour

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