Tel-Us has been in business for 40 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, property management companies and anyone who needs help with their phone calls. We also provide Tier 1 Customer Service, handle appointment scheduling and take on-line orders for various products and services. We are our customer’s front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key.
We are proud to be an “Essential Service” that has helped many of our clients stay in business during the COVID-19 shutdown!
We answer and handle calls for our clients according to their customized instructions and we ensure that we take accurate and detailed information.
Please visit our website to learn more about us! www.tel-us.com
We are currently looking for people who are bilingual (ENG/SPA) who are self-motivated and can be team players to work in our Los Angeles office. Are you reliable? Do people tell you that you always have a smile in your voice and that you always sound friendly and professional? Do you have a helpful and caring attitude? Do you like to work in fast-paced environment where no two days are the same? Do you like to speak with a variety of people on the phone? Do you pay attention to details? Yes?? Then please keep reading…
We are looking for people who can learn quickly and are available to work flexible hours in the afternoons and early evenings, including weekends and holidays. We are also looking for people who, once trained, may be willing to work the graveyard shift as part of a team of staff members who share that shift. If you are looking for part time work and can work afternoons 4-8 hours (between 12:00 noon – 11:00pm) and anytime on Saturdays and Sundays (including graveyard) you are a good candidate.
Your voice and how you handle calls must represent our customers properly and give the best 1st impression every time! You must speak both English and Spanish well (without a strong accent) and excellent spelling and grammar are very important. You must be able to follow specific instructions.
You must type at least 35 words per minute with accuracy on a computer keyboard, pay attention to details and have internet familiarity.
You must be dependable, there is no better way to say that you care than to come to work on time! When the phone rings, we need to be exceptionally reliable in answering those calls. Dependability tells your co-workers and clients that you care about delivering the best.
We will train you on our specific equipment and programs.
Additional Information
Please be sure you are interested in this type of work. You will be sitting at a computer answering calls for long periods of time, interacting with a variety of callers, and learning about hundreds of different industries. Adhering to privacy laws, policies and procedures, being attentive to the callers and keeping a positive attitude even when the caller is not always pleasant, is all an important part of the job.
If you share our passion for great customer service then this is the job for you!
We are proud to be an “Essential Service” that has helped many of our clients stay in business during the COVID-19 shutdown!
We follow and adhere to safety guidelines to maintain the health and well-being of our staff.
For more information about our business please visit our website at www.Tel-Us.com you may also fill out an Employment Inquiry Form there.