Receptionist/ Director of First Impressions
Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? Our fast-paced financial firm in Los Angeles, CA is looking for a strong, detail orientated professional with a positive demeanor and inviting personality. Our formula for success is to put our customers first. If you’re looking for the tools, resources and freedom to build a great future, please contact us today!
Minimum Requirements: * Previous experience in customer service * Previous client interaction in an office environment * Intermediate to advanced computer skills * Insurance licensing preferred but not required
This position requires that you possess the following skills: * Strong organizational skills and attention to detail * Ability to demonstrate persistence to achieve quality * Excellent communication – both verbal and written * Self-directed initiative * Process driven * Strong follow-through
Responsibilities: Putting client needs first is deeply rooted in our culture and at the core of everything we do. In providing excellent client service you will:
Answer the Phones in friendly and warm manner
Prioritize day to day tasks and issues Operate with a proactive approach to advisors & clients Complete & process servicing requests Maintain database programs Respond to client inquires as needed Process transactions Follow-up as necessary with vendor companies and clients Assist advisor with pre-appointment preparation Resolve any issues regarding new accounts, transfers or amendments
Greet and manage all incoming/outgoing visitors
Check in all guests and provide welcoming accommodations
Manage appointment and conference room
Provide administrative support for Operations team
Assist with employee and visitor parking passes and validation
Maintain a clean and visually appealing office and kitchen space
Organization and ordering of supplies and office equipment
Arranging courier services and tracking package pickup/drop-offs
Perform day-to-day operations, such as filing, scanning, mail distribution, conference room set up, and additional office work
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Education:
- Bachelor’s (Preferred)
Experience:
- Customer service: 2 years (Preferred)
License/Certification:
- Life Insurance License (Preferred)
Work Location: One location