Job DescriptionBenefits/PerksCompetitive Hourly PayCareer Growth OpportunitiesFun and Energetic EnvironmentDiscount on Products and ServicesJob SummaryWe are looking for a friendly, welcoming receptionist/concierge to join our team!As the receptionist/concierge for our medical aesthetics office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of clients throughout their office visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.ResponsibilitiesGreet guests as they arrive at the officeAnswer phone calls and schedule appointmentsAssist with maintaining a clean and inviting environmentProvide general customer service and attend to the needs of clients throughout their servicesPossesses excellent written and oral communication skills in person and via phone, email, and text correspondence; Serves as a vital link between the provider and the client; Has full knowledge of administrative policies including, but not limited to, cancellation/no-show fees, multi-procedure visits, and provider credentials; Explains the basics of each aesthetic procedure and offers non-medical related guidance to the client; Possesses full understanding of the skin care products we offer (intended purpose, directions for use, etc) and their current price; Correctly schedules appointments based on location, provider, and service requested; Answers client questions regarding fees, current promotions, and sales; Processes payments through various methodsQualificationsTwo or more years of customer service experience is preferredPrevious experience as a receptionist is preferredExcellent communication skills with a focus on customer serviceStrong work ethic and positive attitudeFamiliar with computers and scheduling softwareExcellent multi-tasking skills

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