The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications.Position summary: The Professional Development Administrative Coordinator is responsible for assisting with various administrative duties among Arrow University and technical Services.
Primary responsibilities include scheduling and logistics of Quarterly Training throughout the company and maintaining education calendars/schedules for the entire organization.
Responsibilities will also include assisting with general training development, organization, and upkeep of the National Training Center.
The Administrative Coordinator reports directly to the Vice President of Arrow University.Essential FunctionsOversee Quarterly Training Calendar (Technical Quarterly Training to meet state requirements, intranet calendar updates).Troubleshoot and assist resolving potential technology issues with quarterly training.Ensure quarterly training session sign in sheets and quizzes are input and ready for each class.Email quarterly training reminders to Service CentersCompile quarterly training sign in sheets in Excel for state CEU’s.Develop, compile, print, order training manuals, study materials, and resource guides etc, for reference and training for numerous parts of the business.Prepare & rearrange rooms at the Starkey Thomas National Training Center for training events.Send training satisfaction surveys via SurveyMonkey on a regular basis.Ship STEPS kits to Service Centers.Maintain who is on call after hours and update accordingly on after hours website, as well as communicate who is on call to the appropriate departments.Send reward gift cards to new Team Members and maintain the tracking spreadsheet for finance.Order office supplies and assist in maintaining facility, such as restocking drinks and snacks when needed.Submit MCR’s for facility maintenance.Generate reports from E-Learning Center and Kelly solutions as needed.Other duties as requiredRequired Knowledge, Skills, and Abilities:Position requires excellent computer knowledge with numerous programs such as Excel, Word, Power Point, Teams, etc.Position requires excellent project management skills, communication and interpersonal skills and time management skills.Excellent organization skills required.Individual must be able to communicate effectively (written and verbal) with all levels of management and positions.Ability to multi-task.
Ability to work independently and maintain accountability to those served by the position.Position requires building trusting relationships with all levels of the organization and the ability to communicate with and influence individuals throughout the Company to promote and enhance the learning culture.
Ability to access, input, and retrieve information from a computer as directed.Be familiar with Arrow Exterminators, Inc.
organization and company policies and procedures.Able to accept and apply constructive feedback and criticism.Minimum Qualifications:High school diploma (required)Proficient in using MS Excel, Word, Outlook, PowerPoint and other programs as needed.
Must be willing to travel, as needed.Present a professional appearance.Able to work a 40 hour work week.Drug-freeWork Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a high stress and fast paced environment.Physical DemandsThe work environment and physical demands described below is representative of those that an employee encounters while performing essential functions of this job.
Regularly required to sit for long periods of time.Occasionally required to stand for long periods of time.Occasionally required to stand, walk, stoop, kneel, crouch, bend or crawlOccasionally lift and or/ move 10 to 25 poundsEnvironmental Factors:Work mainly occurs inside an office with controlled temperatures.We are an Equal Opportunity Employer and a Drug-Free Workplace.