Administrative Support – Registration – Scheduling

Department:38306 Advocate Sleep Centers
– Sleep Center: Tinley Park WestStatus: Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:Major Responsibilities:Using AIDET, collects, analyzes and records accurate and compliant demographic and clinical information in the scheduling system.

Meets or exceeds productivity standards.Accurately collects, records and analyzes all required demographic, insurance/financial and clinical data necessary to preregister/preadmit patients from all payer classes.

Meets standards for productivity defined as 100% scheduled patients pre-registered prior to arrival.Performs revenue cycle activities that prevent payment denials, increase cash collections and assures appropriate financial disposition of account balances.

Meets defined standards for quality.

i.e., all components of the pre-reg process must be completed pre-service, including discussions with patients when necessary.

Accounts should require minimal registrar intervention on the actual date of service.Places reminder calls to pre-registered patients 24-48 hours prior to service date and ensures each accounts’ financial clearance disposition is correct and easily identified for the date of service registrar.Education/Experience Required:HS diploma or equivalent.

2-3 years related experience, preferably in a healthcare setting (revenue cycle experience preferred), hospital, physician office or insurance company.

Applicable education may be substituted.

Basic knowledge of medical terminology.Knowledge, Skills & Abilities Required:Effective organizational and prioritization skills Exhibits sophisticated interviewing, communication and negotiation skills.

Possesses intermediate math and business writing skills Knowledge of office equipment Computer literate Demonstrated customer service skills.N/APhysicial Requirements and Working Conditions:Ability to work in a fast-paced environment with established time constraints and emotional and sensitive situations.

Employee is regularly required to sit, stand, walk, talk and hear.

Must possess visual acuity and manual dexterity to perform computer data entry and other clerical aspects of the job.

May bend, stoop, twist and reach in conjunction with the job requirements.

May lift files, reference books, supplies, and other documents up to 10 lbs.

May walk and push a wheeled cart with a computer and supplies weighing up to 50 lbs.

This is both a sedentary and active position.

Employee is regularly exposed to noise associated with working around others in an office setting.

May be exposed to a variety of illness and medical conditions.

Must be able and willing to work weekends, holidays and occasionally other shifts.

Must be able and willing to rotate work environments.

May need to work shifts at off-site locations.If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015.

Ability to lift up to 35 pounds without assistance.

For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available.

Unique patient lifting/movement situations will be assessed on a case-by-case basis.This job description indicates the general nature and level of work expected of the incumbent.

It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.

Incumbent may be required to perform other related duties.Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S.

with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals.

We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.

Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.

Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S.

with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals.

We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.

Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.

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