Administrative Support I/Investigator

A Prominent eCommerce company based out of Seattle is hiring for an ENTRY-LEVEL ADMINISTRATIVE SUPPORT position This is a great way to get a foot in the door with one of the largest companies in the U.S.

Must be able to commute to Bellevue, WA on a HYBRID schedule to be considered.

LMPD Investigation Specialist/Admin Support I Job summary Last Mile Property Damage (LMPD) is part of the Last Mile Safety & Performance (LMSP) organization focused on incident management and driver safety initiatives for the companies delivery network.

The LMPD Investigation Specialist is an integral part of our operations team, performing high judgement investigations and research for informed decision making and appropriate actions taken to improve the experience when incidents occur.

Description: This team deals with property damage i.e.

if a company driver hits or damages something or a driver walks on the grass and damages a sprinkler system; anything that involves a claim (insurance claim side of things).

These roles will only be handling 2 types of claim work.

This position is based in Bellevue, WA and follows a hybrid work schedule, commuting to the office and working from home.

Key job responsibilities: Adhering to Standard Operating Procedures (SOP) for incident handling and investigation, while leveraging multiple tools to complete complicated, high-judgement investigations and decision-making Evaluating root cause and performing data analyses to identify opportunities for process improvement and automation Escalating trends in issues or pain points occurring within the process Working collaboratively with team members to navigate ambiguous cases and create frameworks to drive performance consistency across the team.

Responsibilities: Required to review and monitor all dashboards(driver investigation start to finish or approving or rejecting payment made to customer or sent or DSP) for property damage and incident claims (for all drivers on routes), case management/investigation/ensure high quality process/ communication with the team and outside processing team.

Looking for good verbal and written skills/needs critical eye.

Skills: multitasking, written and oral skills Additional Skills & Qualifications: BASIC QUALIFICATIONS 1 years of administrative work Experience with MS Word, Excel, One-Note, Outlook Bachelors degree or equivalent experience PREFERRED QUALIFICATIONS Proficiency in intermediate/expert functions of Excel Experience in case management Experience performing investigative work Ability to multi-task with efficiency and quality About Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business.

Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles.

As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America.

Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges.

For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com.

Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodationastoncarter.com (%20astoncarteraccommodationastoncarter.com) for other accommodation options.

However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

The Recruiter is the sole point of contact for questions about this position.

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