Administrative Services Manager – BCG Digital Ventures

Adventure awaits you.

We are an ever-growing global team of the world’s most remarkable entrepreneurs, designers, engineers, venture architects, product experts and investors.

Our ventures create a strategic advantage for the most important global companies.

Operations at BCGDV
Our Operations team is the internal force that drives our business forward.

It’s where organizational insight meets operational excellence.

From Human Resources and Information Technology to Marketing and Finance, they are a dedicated group of one-of-a-kind problem-solvers with a deep commitment to world-class business services.

The Administration Services Manager is responsible for creating an engaging and smoothly operating environment for our administration team.

As we are a demanding, fast-paced professional services environment, they will help the team and the people they support stay ahead of things and ensure the level of support matches the businesses evolving needs.

The Administration Services Manager will also partner closely with other Venture Operations Teams to manage a multitude of events, meetings and tours hosted in the center.

In this role you will:

• Directly manage the administrative services team including any contingent resources needed to bolster the team’s fluctuating capacity
• Manage executive support, ensuring the right level of support is in place and staying ahead of the pipeline of support needs for any new or promoted Partners/VP/Directors
• Create, implement & manage applicable policies and processes including collaborating with operations leadership to develop those relevant policies to support the administrative services team
• Create and monitor service quality metrics for the team, and remedying issues as they arise
• Execute all performance management processes for the administrative team members
• Partner with the regional Administrative Services Manager team (ASMT) on various projects and initiatives
• Work with the client services and center projects teams to ensure all office tours & external and internal events/meetings are well managed and supported by administrative services as needed

You should have:

• At least 5+ years’ experience in people development and performance management
• Bachelor’s degree or equivalent work experience preferred
• Previous people and team management experience
• Proven experience in people development and performance management
• Excellent time management skills
• Demonstrated ability to manage complex schedules and the ability to manage multiple and competing tasks in a fast-paced environment
• Excellent written and verbal communication skills
• High level Microsoft office skills including Word, Excel and PowerPoint
• Sound judgment; ability to make independent decisions based on logic and common sense
• Demonstrated ability to manage relationships with counterparts and high-level stakeholders
• Strong customer service orientation

To learn more, visit us at bcgdv.com
Interested applicants may apply through the careers section of the website at .

Interviews will take place after resumes have been screened for minimum requirements.

Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change .

All new US hires must be fully vaccinated or subject to religious or medical exemptions.

BCG Digital Ventures is an Equal Opportunity Employer.