Job Title: Administrative Assistant III – Spine Program Float
UC Job Title: AA III
Job Number: req21506
Work Hours: Monday – Friday, 8:00am – 5:00pm
Job Type: career
Duration: Indefinite
Work Location: Los Angeles
Salary Range: 25.46 – 36.47
Job Duties:
This will be a full time 100% career position in the Department of Neurosurgery, Spine Program. The Administrative Assistant will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. You will act as a central key administrative assistant who will rotate and fulfill administrative duties and/or front desk duties, dependent on the needs and requirements of the department. Duties are anticipated to change on a daily basis contingent on which Neurosurgeons office is in the highest need of assistance. You will work in both a clinic, as a front desk position, and as an assistant in an administrative setting. You will provide coordination of care, continuity, follow-up, and support for the patients and their families.
Responsibilities include but are not limited to: answering, triaging and responding to patient phone calls, scheduling clinic appointments, pre and post scrubbing of clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, enter referrals and orders, coordinate scheduling and management of patient surgeries and all follow-up care, assisting with obtaining insurance pre-certifications and referral authorizations, referral work queues, process requests for medical records, process medication refill requests, organize and maintain a computer calendar system, and assist with processing disability and return-to-work forms and various letters at patient and provider’s request. Other projects and administrative tasks will be assigned on an as needed basis.
Job Qualifications:
High degree of adaptability
Comfortable with changing work flows
Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload
Demonstrated basic knowledge of physician office policies and procedures
Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel
Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community
Current knowledge of neurosurgical diagnosis, treatments, and terminology
Verbal and composition skills to convey detailed medical information
Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows.
Knowledge of University forms and procedures
Ability to triage incoming calls with efficiency
Must have the flexibility to be able to handle variable Neurosurgeons calendars
Knowledge of University’s Electronic Medical Record System preferred
Bargaining Unit: CX
Layoff Referral Deadline:
Posted Date: 1/12/2022
Posting Category: Clerical/Administrative