Almstead Tree and Shrub Care Co.
is a second-generation, family-ownedfirm established in 1964 that services commercial and residential clients throughout theNY, NJ, and CT tri-state area.
This position is the right hand to our CEO and top Sales Arborist, he is seeking an Admin who thrives in a fast paced environment, is a team player and ensures a positive experience for both clients and employees.We are looking for a professional well-versed in the service based industry with great communication and writing skills who is highly organized able to multi-task and negotiate time managing client proposals, and the daily support for our CEO.Job DescriptionThe successful candidate will be a word expertThey must be skilled in English composition and grammar and be comfortable speaking with a wide-ranging array of clients on a daily basis.
The ideal candidate will demonstrate professionalism, attention to detail, courtesy, and will enjoy communicating with others at all levels of the organization.Responsibilities Create detailed in-depth client specific proposals with images in conjunction with the sales arborists.
Handle information requests and e-mail correspondence, arrange conference calls, and schedule meetings.
Customer service/inside sales:phone work including outbound clientcalls, customer service support and scheduling appointments.
Maintaining sales calendar, creating work orders, daily debriefing.
Administration of customer database and files, payment processing as required.
Ensure adequate turnaround of proposals and processes with excellent speed of service with a superior client experience.
Coordinate work to be scheduled for clients including notification and appointment scheduling.
Ensure company policies and standards are adhered to for excellent customer service.
Coordinate daily meeting with CEO to provide office update, relay customer concerns, close out daily billing, and management of call log with timely action plan review.
Requirements Minimum five years’ experience as an Administrative Assistant.
Four-year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field.
Prior experience creating proposals, reports and/or presentations highly preferred.
Experience dealing with broad array ofclientele and providing exceptional customer service.
Service Industry experience a plus.
Skills/ Abilities Highly Proficient in Microsoft Word, Excel and Outlook.
Must possess strong written and verbal communication skills including proposal writing skills.
The ability to multi-task with outstanding follow up and follow through.
Sharp attention to detail.
Effective time management and organizational skills required.
High level of professionalism and phone etiquette.
BenefitsWe offer a competitive compensation package, flexible based upon experience.
Medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and moreAlmstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.