Primary City/State:Tucson, ArizonaDepartment Name: Admin-PED-ClinicWork Shift: DayJob Category:Administrative ServicesHealth care is constantly changing, and at Banner Health, we are at the front of that change.
We are leading health care to make the experience the best it can be.
We want to change the lives of those in our care
– and the people who choose to take on this challenge.
If changing health care for the better sounds like something you want to be part of, we want to hear from you.This Administrative Assistant (AA) position supports and serves as a back-fill support for other larger divisions.
The duties include, but are not limited to: update and maintain the providers daily schedules, provider reimbursement, fax patient documentation to referring primary care providers, answer phones, disburse mail and faxes, complete on-call schedules, set up meeting rooms and take minutes, prepare documents for scanning and assist in new provider interviews.
You will not only have interaction with Banner staff but also have heavy interaction with University of Arizona staff as well, so clear and professional communication skills are a requirement for this role.
Confidentiality is a MUST Being bi-lingual is extremely helpful in this roleYour pay and benefits (Total Rewards) are important components of your Journey at Banner Health.
Banner Health offers a variety of benefit plans to help you and your family.
We provide health and financial security options so you can focus on being the best at what you do and enjoying your lifeShift: Mon
– FRI 8-5 Location: The admin offices are located on the 3rd and 4th floors, in the UA College of Medicine (COM)University Medical Group Join our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson.
Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner
– University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows.
Our practice values and encourages the three-part mission of academic medicine: research, teaching and excellent patient care.POSITION SUMMARYThis position provides clerical and administrative services and assistance requiring occasional discretion and judgment.CORE FUNCTIONS1.
Word processes correspondence and reports from rough drafts, editing grammar, punctuation, or spelling as needed.
This may include taking and transcribing dictation involving general business and healthcare vocabulary and a limited range of specialized terminology.2.
Prepares, collates, and distributes various reports in a timely and accurate manner.
This includes completing or handling recurring department projects or one-time projects, as directed by supervisor.3.
Screens telephone calls and visitors and directs to appropriate parties.
Provides information to callers, requiring detailed knowledge of department’s area of responsibility and general knowledge of company policies, practices, and operations.4.
Performs confidential administrative functions on occasion where errors could have moderate effect on costs, such as typing, proofing, and assembling reports or proposals for customers or outside agencies and taking, transcribing and distributing minutes of important meetings.5.
May coordinate supervisor’s and/or department’s calendar, including scheduling meetings and appointments, following established instructions.
May coordinate meeting and training classes, registration and preparation of materials, AVA setup, and other classroom preparation.
May present classes.
May develop meeting/classroom fliers and material and prepare summary data of attendance, etc.
may reconcile related invoices and expenses.
May arrange travel and hotel accommodations as necessary.6.
May open and screen mail directed to supervisor.
Composes responses to routine inquiries, and ascertains which items can be delegated to subordinate managers, and forward appropriate items to manager.7.
May provide clerical and administrative support to department staff, maintaining a high degree of confidentiality on all sensitive information this position is privy to.8.
May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.9.
This position primarily focuses on supporting one supervisor.
This position has frequent interaction with, but is not limited to, employees, physicians, patients, visitors, community agencies, vendors, etc.MINIMUM QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge.
Working knowledge of clerical and administrative services as normally demonstrated through three years administrative support experience.Employees working at Banner Behavioral Health Hospital and the Boswell SNF must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
This is a requirement of the Whole Family Counseling Program held at this specific facility.Must have the ability to follow oral and written directions as they relate to the functions listed above.
Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins.
Must have a working knowledge of personal software packages to perform the clerical and administrative functions described above.
Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.PREFERRED QUALIFICATIONSAssociate’s degreeAdditional related education and/or experience preferred.