Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.
Zions Bancorporations is looking for a Treasury Management Implementation Specialist to be responsible for the following:
Job Responsibilities:
- Responsible to provide level 1 and 2 technical support and training for new & existing clients or users on the multiple Treasury Management products including Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements and other products.
- Training includes the introduction of the TM Knowledge Center to users and may require resolution of hardware/software compatibility issues.
- Provides exceptional customer service to Treasury Management clients by assisting with complex technical issues related to installations and use of software for specific bank products.
- Identifies, investigates and proposes solutions to technical issues.
- Works toward a resolution to root causes to prevent recurring issues.
- Responsible for cross-affiliate support of complex client enrollments as assigned and for coordinating file testing and transmission setups.
- Keeps abreast of technology upgrades and product enhancements.
- Adheres to Bank policies and procedures.
- May assist with special projects as required.
- Other duties as assigned.
Qualifications:
- Requires a High School diploma or equivalent and 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience. A combination of education and experience may meet job requirements.
- Working knowledge of banking, treasury and cash managementproducts, application software, networks, PCs, LAN’s, terminals and telephones.
- Good customer service, problem solving, analysis and communication skills, both verbal and written.
- Ability to train clients on Treasury Management products and systems.
- Ability to identify and resolve technical issues.
- Must be detail oriented.
- Good client relationship skills.