POSITION OVERVIEW
The Treasury Management Officer functions as the subject matter expert with Treasury Management products and delivers professional, courteous, and comprehensive end to end support to internal and external customers. Implements and maintains customer setups, reviews, product usage, workflows within established Service Level Agreements. Prepares reports, participates with ongoing department projects, and ensures completion of department duties. Conducts duties in accordance with the bank’s business plans, policies & procedures, initiatives and complies with all regulatory requirements.
POSITION RESPONSIBILITIES
Implements and provide support with all Treasury Management product offerings which includes account analysis, online banking, mobile banking, mobile deposit, ACH Origination, Online Wires, RDC, Positive Pay, and Bill Pay.
Determines Online Banking and Treasury Management needs with customers, explains various offerings, and reviews incoming applications for completeness.
Resolves client concerns and routes escalations with vendor resources or management.
Provides installation, training, and support to customers onsite or remotely.
Assists with RDC/ACH risk assessments, client annual self-assessments and reviews.
Performs training presentations for employees, clients, and prospective customers.
Provides prompt, efficient, and accurate service in processing requests and transactions.
Performs, monitors, and processes routine reports accordingly.
Supports annual audits by preparing requested documents/reports accurately and in a timely manner.
Maintains all related paper file systems so that necessary documents can be easily located, and documentation is consistent and complete.
Performs other duties and projects as required.
Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti Money Laundering, Code of Conduct, and etc.). Must complete all required training
SKILLS / QUALIFICATIONS
Strong interpersonal, communication, time management, organizational skills with the ability to work independently and collaboratively.
Dependable through good attendance, adherence to deadlines and schedules.
Ability to organize and prioritize work and manage projects.
EDUCATION / EXPERIENCE
Bachelor’s Degree preferred
3-5 years of banking experience and excellent working knowledge of TMS products and services
AAP, APRP, CTP certifications highly preferred
Bilingual in Korean and English preferred
The salary range for this full-time position is $75,000 – $90,000.
Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.
US Metro Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.