Join a Fast-Growing Data Driven Company-We are a seeking a passionate, Sales driven individual looking to build their career.
Digital Room is a rapidly growing e-commerce company providing online printing services for small and medium businesses in North America through a portfolio of 12 transactional websites including UPrinting, PrintRunner, PrintPlace, 48 HourPrint and NextDayFlyers.Digital Room is backed by HIG Capital and is headquartered in Sherman Oaks, California with offices and manufacturing facilities in California, Texas, New Jersey, Ohio, Michigan, Utah, and the Philippines.
We have over 1,700 employees working across the globe and strongly believe that employees are our biggest asset and offer them interesting and engaging opportunities to fulfill their career aspirations.
To know more about our organization visit us at http://www.Digitalroominc.Com.We are actively looking for a Sales Account Manager to help drive our aggressive growth targets.
This position is located in our Van Nuys, California office.As an Account Manager, you will be provided a book of business to maintain and build upon.
In addition, you will be provided warm customer leads through a well-established pipeline to add to your book weekly.
You will be exposed to a wide array of printed products, lithographic and digital printing, grand format printing, mailing and premium products (pens, cups, mugs and garments).
There is a vast opportunity of growth potential in joining our sales force!Responsibilities:Account Management:Maintain and grow your assigned base of clientsIdentify top prospects for growthExecute a sales plan for obtaining new clientsClose and grow sales through professional communication with existing and potential clientsSolicit customers with new Products and Services, by cold calling and email solicitationExpand market awareness of our products and our industry experience by communicating features, benefits of our products and services effectivelyMeet or exceed an established monthly sales goalOffer and sell mark-ups when possible, above the company’s standard pricingGenerate a “Funnel” of suspects, prospects and customers to maintain growthPromote design orders and custom packagingCheck status and follow up on all assigned accounts, work with Account Coordinator/Ops Teams as necessaryCheck status and follow up on custom jobsMaintain knowledge of competitor products and pricingFollow up on promotions and any mailings generated for customersOrder & Quote Entry:Deliver price quotes/estimates for customers and convert to ordersWork with Estimating team to understand and develop solutions to fit customer requestsProvide shipping and freight quotes when requestedCheck Internal Management System for alerts assigned dailyDemonstrate working knowledge of the design tools and price calculationsCustomer Support:Input problem tickets and reprints when required.
Follow up with CS Ops on follow throughInput any special packaging and handling requirements for customersGenerate sample requests for accounts when requestedReview your customer list for any orders in process dailyFollow up daily with CS Ops with any problems with aboveQualifications:2 years+ sales or Account Management experience – preferably in the E-commerce Printing industry (offset, Digital, Large Format)2 years+ experience using CRM software (Salesforce, ACT, Goldmine or Hubspot).2 years+ experience growing current customer/account sales2 years+ excellent customer service using multi-line phone systemIntermediate to advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint)Strong understanding of Digital Room’s Internal Management System (IMS), or ability to learn quicklyStrong understanding of ganged sheet process or ability to learn quicklyExcellent written and verbal communication skillsStrong attention to detailCustomer-focused attitudeStrong understanding of printing or ability to learn quicklyFlexibility and willingness to take on new projects and requests as they ariseGood problem-solving skillsPay Rate: Base Rate Plus Commission (Depending on Experience)