NEW ECOMMERCE MANAGER JOB OPEN WITH A GROWING CONSUMER GOODS
COMPANY/WELLNESS BASED IN LA!
MUST LIVE IN LA!
THIS IS NOT A REMOTE ROLE!
MUST HAVE AMAZON VENDOR AND SELLER CENTRAL
ROLE & RESPONSIBILITIES
The eCommerce Manager will help grow the direct-to-consumer business and digital marketing initiatives on our own website, Amazon and other third-party retail sites.
This role is responsible for achieving topline revenue goals by using technical problem-solving skills combined with business acumen.
Define eCommerce DTC strategy to support growth targets including planning, assortment strategy, performance marketing investment, UX, site operations, forecasting and reporting our owned and 3rd party platforms Ensure product assortment is effectively represented and continually optimized across e-commerce platforms, including content, imagery, keywords, and search optimization Manage merchandising for new product launches, promotional support, seasonal campaigns, and personalization efforts Work with agency partners to develop campaigns and measure success, analyzing purchase data to reach shoppers across retail partner websites Oversee the ongoing management of CRM retention programs, leading all aspects of the subscription and loyalty Partner with Ops/Supply Chain to manage inventory forecasting and planning Partner with Sales and third party retail.com teams to ensure product/pricing strategy alignment and support cross-brand collaborations, promotions, and other activations Support Sales by analyzing data, sharing actionable insights and supporting business reviews with key customers teams Monitor account health, performance, and resolve issues that may arise including order fulfillment and customer service Develop, maintain, and continually improve performance dashboarding of key performance drivers, providing insights on results, trends, and opportunities Work cross-functionally to initiate and drive organizational improvements
SKILLS & EXPERIENCE
Bachelor’s degree in a related field 3+ years of DTC eCommerce experience Must have at least 1 year experience with Amazon’s Vendor and Seller Central Experience managing Amazon Ads a plus Strong business acumen with understanding of forecasting and sales analysis Strong understanding of retention drivers and LTV analysis Experience across eCommerce platforms and enabled apps (Shopify and Recharge experience a plus) Proficiency in Google Analytics, HotJar, and similar analytics tools required Experience in Klaviyo, Iterable or other email marketing software desired Strong written and verbal communication skills including ability to craft presentations for senior leadership Proficient in data analytics to determine important data and be able to suggest improvements Strong project management skills and exceptional attention to detail