Overview: Acacia Counseling and Wellness is a leading provider of outpatient, university mental health support, and ranked as the 350th fastest growing company by Inc 5000.
Acacia was founded in 2014 with a mission to advocate for university students, faculty, and staff in their search for better outpatient mental health care.
Our professional staff includes psychologists, therapists, supervised trainees, psychiatrists, and psychiatric nurse practitioners who provide group therapy, individual counseling, and medication management and consultation, both in-person and via telehealth.
Headquartered in Goleta, CA we proudly service communities throughout California and Minnesota, with seven brick and mortar locations, and an exclusive telehealth branch.Due to COVID-19, all of our services are currently being conducted via telehealth.At Acacia Counseling and Wellness, we are committed to building a culture where amazing people (like you) can do their best work.
If youre ready to put your passion in action, grow your career and help to develop and encourage our university communities, youve come to the right place.
By joining Acacia Counseling and Wellness, you will become a part of a team culture that:Strives to change the narrative of mental health for college students and the communityValues and supports one anothers growth, both personally and professionallyIs passionate about creating spaces that are inclusive and welcomingEncourages a workplace culture that is fun and collaborativePosition Overview: The Billing Supervisor will work directly under the Director of Finance and be responsible in ensuring Acacias billing team achieves and maintains a healthy revenue cycle.Position Details: This position works at the company’s Headquarters full-time in Goleta.
In response to COVID-19, the Billing Supervisor may be required to work remotely certain days of the week.
The position is eligible for:Paid sick leave and vacation time10 Paid Company HolidaysHealth, Dental, and Vision InsuranceRetirement plan with 3% matching contributionsCompensation commensurate with experience Responsibilities: Responsibilities: Enforce and maintain company HIPAA and security policies.Ensure daily claims are submitted accurately and efficiently with the billing team.Ensure payments are posted on time according to revenue cycle requirements.Ensure insurance claim issues are addressed and resolved in a timely manner by billing staffPerform as a super-user of electronic medical records/practice management system.Monitor the shared billing email inbox, responding to and resolving outstanding inquiries in an efficient and professional manner, both independently and with billing staff.Establish and track performance standards for billing staff.Participate in the work of the billing team to facilitate productivity or to overcome difficult aspects of work.Directly supervise and coordinate the work activities of billing staff, including hiring, training, and supervising performance.Oversee collections performance by the billing team and provide insightful reports to the Director of FinanceMaintain weekly metric reportsPrepare and issue work schedules, deadlines, and duty assignments for billing staff.Train or instruct employees in job duties or company policies or arrange for training to be provided.Complete performance evaluations for billing staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Other duties as assigned.
Qualifications: Education, Experience & QualificationsAssociate or Bachelor Degree preferredMinimum 1 year direct experience supervising and managing a team of around 10 peopleDirect experience with revenue cycle management for a multi-provider practiceSpecific experience in mental health preferredExpertise in healthcare insurance eligibility, verification, billing and collection practices and proceduresStrong working knowledge of medical terminology and CPT codingWe Are Looking For People Who ArePassionate about providing mental health services to college communitiesInclusive and able to communicate with persons from all educational and cultural backgroundsSupportive, team-oriented and collaborativeGrowth-oriented and have a desire for continuous learning and development in their practiceValue diversity and promote an inclusive workplace