Overview: You will work with a dedicated group of professionals in our New York office and will be responsible for providing financial services to ensure effective, efficient, and accurate financial and administrative operations in the NYS Insurance Programs.
The Coordinator will provide general accounting and administrative support, including monitoring overdue accounts and taking appropriate collection action, handling the quarterly billing processing, and conducting follow up with collections.Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment.
We offer a competitive compensation package, including a starting wage rate of $34 per hour and a 7.5% incentive opportunity.
Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Responsibilities: Arrange for quarterly billing to insurance carriers of cases assessed within the New York No Fault, New York Supplementary Uninsured Motorist and Disaster Mediation programs.Process collection activities of assessments billed to insurance carriers within the New York No Fault, New York Supplementary Uninsured Motorist and Disaster Mediation programs.Advise customers of necessary actions and strategies for debt repayment.Manage contact list of carriers including billing receipt preferences.Maintain continuous contact with the parties via phone and e-mail to aide clients in resolving billing issues, and fosters a positive customer relationship and rapport with clients.Respond to client inquiries in a timely manner.Monitor the accuracy of client payments and tracks assessment payments that have been evaluated.Manage and maintains accurate documentation of issues related to the collection of assessments in the various programs.Prepare and updates accounts receivable spreadsheet reports for management.Attends on-site meetings and in-person training sessions.
Qualifications: Education & Experience: Bachelors degree in accounting or related discipline; and 2 or more years of accounts payable/receivable, bookkeeping, or collection experience in a customer-centric environment; or an equivalent combination of education and experience.Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, arbitrators, mediators or employees of the organization.Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.Technical Skills: Intermediate proficiency with Microsoft Outlook, Word, and Excel.Other: Basic knowledge of GAAP principles.The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.