Location: USA
– Riverwoods, IL
Location: USA-IL-Work from Home
*This position can be 100% remote within the U.S.*
Wolters Kluwer is a global leader in professional information services.
Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer’s market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.
Wolters Kluwer combines deep domain knowledge with specialized technology.
Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence.
Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems.
We help them get it right.
This position is responsible for leading a team of technical project managers and release management associates supporting delivery for initiatives covering web, back office, data warehouse, reporting, Business Intelligence and analytics platforms.
They will have to work closely with Business and other stakeholders, System requirements, Design and Development, Quality Assurance, Infrastructure, Business Relationship Managers (BRM), Finance, and Procurement teams across various business units.
This person will represent Wolters Kluwer within the industry by developing and maintaining comprehensive knowledge of Wolters Kluwer products, industry trends and general business and financial acumen through various sources and initiative.
Communicate Wolters Kluwer competitive advantage to customers in a compelling articulate manner in speech, writing and formal presentation.
Key Responsibilities:
Drives Enterprise Systems technology portfolio, demand, and resource management practices to balance capacity with demand.
Manages a portfolio of project and program management services (project analysis, project execution, project delivery) for the enterprise.
Lead and manage continuous improvement and planning for deliverables while ensuring adoption and implementation of project and program management methodology and drives the project and program management coaching for the team.
Communicates status of the project and program portfolio to all stakeholders in business units and ensuring that solutions are being delivered by project managers as per the plan and on-time within budget with the highest quality
Ensure that standards, guidelines, and processes including SLAs and Metrics are created, maintained, and consistently communicated for all aspects of Enterprise Systems by the project managers.
Ensure that all delivery artifacts are reviewed and are according to the standards and guidelines
Work across the GBS Enterprise Systems organizations including teams responsible for business and systems analysis, solution architecture, design and development, quality assurance, production support, infrastructure, business stakeholders, finance, procurement, and other enterprise teams to gather estimates and submit and maintain as per the standard templates and processes
Ensure that a defined work-in-take and prioritization process is managed along with resource and capacity planning and tracking, initiatives tracking and managing activities for the team
Develop and implement mentoring, training, coaching, performance feedback, regular evaluation for associates in the team
Provide support and operational project management for the services being offered to the business and the environments in which they are offered
Work with hardware, software, and services vendors to ensure that we have SOWs in place for the work being asked to delivery
Maintain comprehensive knowledge of industry standards, methodologies, processes, and best practices and understand the use of industry tools/technology & their impact on project & operational goals
Drive in process improvement initiatives by working across technical teams to enhance the systems, processes, and controls to ensure effective development, monitoring, and support is in place
Key Requirements:
Minimum 10+ years broad Information Technology experience in working with teams in Enterprise Architecture, Systems Requirements, Project and Program Management, Systems Design and Delivery, Quality Assurance, and Infrastructure
Bachelor’s Degree in computer science or related field.
Master’s Degree preferred
Demonstrated management, leadership, interpersonal skills with excellent verbal and written communication skills.
Analytical and problem-solving skills as well
Demonstrated experience in mentoring, training, coaching, performance feedback, regular evaluation
Strong understanding of project life cycle methodology and procedures.
Project management and planning skills
Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting, and making verbal and written presentations
Demonstrated experience in working with various geographically diverse associates and vendor partners
Demonstrated budget management, tracking, delivery and forecasting skills and experience
Strong knowledge of organization policies and procedures, knowledge of systems and application technologies and architecture
Demonstrated release planning and execution experience, creating, maintaining, and improving processes, metrics, SLA’s for the various interfaces, systems, uptime
Demonstrated experience in delivering systems utilizing a combination of the following technologies: ERP Systems (SAP, JDEdwards), WebLogic, WebSphere, Java/J2EE (Spring, SpringBatch, JUnit, Code Coverage, Profiling) and/or .NET (C#, ASP.Net, NUnit, Code Coverage, Profiling), Data Warehouses (Oracle, BW) technologies