[Customer Service / Remote] – Anywhere in U.S. / Competitive hourly rate / Flexible hours and scheduling / PTO / Ability to work holidays and weekends as needed – As a Customer Care Associate you’ll: Deliver a memorable and exceptional experience by caring for customers and their dogs through email, chat, and phone calls; Find customer-first solutions to all issues in order to build loyalty and deepen connections; Problem solve and troubleshoot to resolve customer issues in an efficient and timely manner; Be a PetPlate expert and a trusted advisor with in-depth knowledge on products as well as dog care, nutrition, and wellness…Hiring Fast >>