KONE, founded in 1910, is one of the largest, award-winning elevator companies in the world and our offering for employees is as competitive as our offering for customers. Not only do we provide highly competitive salaries, company vehicles for specific roles, and world-class benefits for our salaried employees – we also pride ourselves on our culture and principles. Innovation, sustainability, collaboration and ethical business practices are just some of the pillars that we use to define our own success. Come join our family in KONE Americas to be a part of something big!
At KONE, our customers come from all walks of life, and we are committed to a culture that welcomes everyone. We have the passion to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation.
Under supervision of the branch service operations manager, performs general office work and administrative tasks related to the ongoing service business of the branch. Responsibilities include support tasks directly related to facilitating the deployment and monitoring of field labor and materials necessary to meet our contractual service and repair obligations.
Essential Functions:
- Responsible for KMM route management and dispatch monitoring
- Maintain Accounts payable including purchase orders or goods receipts, processing vendor invoices and requests, online expense reconciliation
- Monitor Safety Program Administration
- Cellular / BRT Field Support
- Assist service manager in service meetings
- Support quoted and non-quoted repair processing
- Process new hire applications for field employees and maintain field employee files.
- Process field payroll and approve time tickets through BRT
- Assist in coordination and compliance with code violations, consultant deficiency reports and mandated tests and inspections
Education:
- High School Diploma minimum requirement.
Experience:
- Computer skills, typing skills, two years customer service experience.
Skills:
- Specific Knowledge, Skills & Behaviors:
- Proficient in MS Word, Excel and Project.
- SAP training and access for both Service Sales and Service Operations.
- Access and training for Remedy/Report Generator.
- Professional letter writing capability.
- Well Organized.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Did you know KONE moves over one billion people every day? In 2019, we had annual net sales of EUR 10 billion. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.