General Summary* Position will be office-based once COVID-19 restrictions are liftedThe Los Angeles office of Alston & Bird has a fantastic opportunity for a Receptionist to join our team! Our receptionists provide the highest level of service and exhibit A&B’s high standards of excellence to all our guests and visitors. Additionally, our receptionists have the ability to help with various administrative duties in other departments to further grow their skills. The Receptionist should have work experience in administrative skills and general office procedures, along with the capability to concentrate on detail and organize work, all while working with a wide spectrum of individuals.Essential Duties* Greet and receive customers in a consistently warm and sincere manner incorporating key hospitality concepts to ensure a memorable and professional experience for all guests.* Provide professional telephone coverage for the main office telephone line, answering calls according to firm protocol. Proficient with all functions of the telephone.* Staying present at all times while at the reception desk and quickly attending to guest’s needs* Contact building maintenance for needed office requests.* Follow emergency procedures in the event of suspicious activity or person* Demonstrate proficiency with computer and Room Tracking systems and other office equipment as required ensuring seamless service. Provide multi-media and video conference tech support as needed.* Ability to anticipate, meet, and follow through with customer service needs.* Possess informational resources regarding lodging, local transportation and restaurants for customers and visitors.* Coordinate Red Carpet Service for all inter-office visitors, including room reservations and Red Carpet confirmation communications.* Take photographs at events and update the A&B Photo Gallery.* Provide support to office staff with administrative tasks including expense reports, check requests, data entry, editing documents, entering attorney time into billing system, processing monthly transit invoice, assisting with various HR duties and executing firm events.* Other duties as assigned.Skills Needed to be Successful* Ability to express self effectively, both orally and in writing; and speak &/or present in front of small groups.* Consistent punctuality* Ability to focus on details; organize work; and the ability to prioritize work load.* Ability to effectively handle telephone contacts.* Ability to establish effective working relationships throughout the Firm and be a team player.* Ability and judgment to handle confidential and sensitive information with discretion.* Thorough knowledge of firm systems and procedures to efficiently meet departmental and supervisor’s demands.* Thorough command of the English language, including excellent spelling, grammar, punctuation, forms and syntax.* B.A. or Associates degree preferred.* 3-5 years reception desk and office support experience preferred* High level of proficiency with Microsoft Office Suite and web based applicationsAdditional InformationAlston & Bird LLP is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.The statements contained in this position description are not necessarily all-inclusive, and additional duties and responsibilities may be assigned and requirements may vary from time to time.Professional business references and a background check will be required for all final applicants selected for a position. In accepting a position, it is understood that continued employment is contingent upon a satisfactory background check. A satisfactory background check is the absence of a criminal record which bears a demonstrable relationship to the applicant/employee’s suitability to perform the required duties and responsibilities of the position.Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.Interested candidates should visit our site at www.alston.com/careers to apply.