Company Overview:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
Major Responsibilities:
Responsible for planning, implementing, and managing the activities of the 3G installation work force for a designated district. Key liaison between District 3G installation work force and Corporate 3G installation.
Plans, implements, and manages the activities of the 3G installation work force and ensures familiarity and training of product skills.
- Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. Works with GGM and GOM to meet profitability goals.
- Conducts meetings on a monthly basis. Communicates current 3G installation policies and procedures, techniques, demonstration of equipment.
- Serves as the primary contact for the district 3G installation work force to provide input and feedback related to corporate 3G installation. Ensures consistency of field 3G installation activities.
- Establishes and maintains a high level of quality and timely 3G installation to customers for maximum retention.
- Develops and maintains an effective 3G installation work force through recruiting, hiring, training, motivating and coaching techniques as needed.
- Tracks and records daily/monthly/quarterly 3G installation/service activity to include individual 3G installers’ efforts and results.