RESPONSIBILITIES:
Kforce has a client in Los Angeles, CA that is searching for a Workstation PC Technician. This role will support a robust Microsoft based network running Windows 7/10 and Microsoft Office 365, Skype, etc. Responsibilities Include:
- Receiving assets
- Moving equipment within and/or between facilities
- Staging equipment for build/image activity
- Interviewing clients as part of pre-deployment asset discovery
- Executing equipment replacement activity
- Updating asset management system to reflect work performed
- Monitoring daily activity
- Installing and maintaining PC hardware and software
- Troubleshooting network usage and computer peripherals
- Perform system backups and data recovery
- Resolve network communication problems independently
- E-mail administration, disk capacity monitoring and network security
- Preparing assets for disposition
- Manage incoming and outgoing assets
- Prepare systems for deployment
- Scan existing asset for applications and settings
- Interview clients to identify special considerations and other settings
- Collaborate with teammates to identify process improvements
- Escalate quickly when issues arise
- Assist other technicians as needed
- Other administrative duties
Job Requirements:
REQUIREMENTS:
- 2+ years of experience with PC support, including deployment
- 2+ years of experience with PC hardware troubleshooting and repair
- 1+ years experience with direct client interaction
- Well-versed in installing windows, software, applications, antivirus, and patches
- Ability to follow written and verbal instructions
- Adaptable to change in process or required activities
- Attention to detail
- Demonstrated ability to read and understand technical manuals and schematics
- Quick learner
- Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results
- Professional appearance and behavior, including punctuality
- Basic Desktop and Networking support knowledge on BSOD, IPConfig Command, Active Directory, DHCP, DNS and Group policy
- Server, PC, MAC and Laptop expertise needed to perform the duties of this position
- Extensive experience in backup and image management software
- Expert user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
- Known for working efficiently without supervision
- Committed to learn and relate technical concepts promptly
- Analytical and critical thinker
Duties of this role may also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area, as directed by an IT representative. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.