Job Title nQuality Assurance Manager-Appraisal
– Los Angelesn Job Description Summary nThe Quality Control/Client Care Lead is a crucial role within Valuation and Advisory (V&A).
The QC/CC Lead will be responsible for overseeing the QC process in a specific region to improve the quality and timeliness of reports and increase the overall consistency of the V&A deliverables.
The QC/CC Lead is also responsible for maintaining existing local and regional client relationships.
This position will also take an active role and serve as a V&A representative with the Appraiser Institute (locally and nationally) and work with local leaders to build and develop the appraiser team.n Job Description n nKEY ACCOUNTABILITIESn nResponsible for the following:n Act as the primary QC person in a given region and will oversee the QC process for all offices and staff within that region Ensure their respective market delivers consistent, high-quality services Assist the Market Lead with bidding and assigning of V&A assignments for the office in which they sit Identification and delivery of best practices to continually enhance quality and timeliness Work with the Market Lead to develop an annual marketing plan for local and regional clients to produce the successful retention and growth of each client relationship and profitability.
Keeping abreast of the latest trends and developments in the larger CRE market and valuation practices, principles and regulations.
Liaise with local MPs to support and cross-sell V&A services n nJOB REQUIREMENTS & QUALIFICATIONSn nEducation:n Bachelor’s degree in Business Administration or related field MAI Designation n nPrevious Experience:n 7+ years of experience in an organization with expertise in valuation 7+ years of experience across real estate platforms and in delivering integrated client services 5+ years of management experience n nTargeted Competenciesn In-depth knowledge of USPAP, FIRREA, client requirements, and other regulatory items Strong managerial skills Substantial client experience skills Knowledge of the local markets and clients Cushman & Wakefield provides equal employment opportunity.
Discrimination of any type will not be tolerated.
Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.